Enhance customer satisfaction with Alfa Laval in the Product and Application Specialist role. Bring your technical expertise and customer support skills to drive service excellence.
In this dynamic position, you'll be part of the Service P&A group, delivering vital product and technical support. This role is tailored for those with a passion for serving customers and liaising with internal teams. You'll be responsible for preparing complex service offers, identifying upgrade solutions, and ensuring seamless transitions between sales and operations for optimal service delivery.
Key Responsibilities:
• Provide superior customer service and technical support
• Prepare service estimates and manage sales quotes
• Identify and propose upgrade solutions based on client needs
• Manage CRM backlog for timely service delivery
• Collaborate effectively with internal teams and logistics
Requirements:
• Engineering degree and 1 year of technical experience
• Minimum 4 ...