Lead the strategy for Protection Plans as a skilled Product Manager. Focus on pricing, renewals, and product performance to enhance customer loyalty and engagement.
This role requires you to manage the complete lifecycle of Protection Plans, ensuring operational readiness and competitive positioning. Work closely with cross-functional teams to implement effective strategies aimed at improving customer retention and reducing churn rates. Your analytical skills will directly influence performance outcomes and decision-making processes.
Key Responsibilities:
• Execute pricing and coverage changes for plans
• Manage lifecycle stages from launches to retirements
• Enhance retention through insightful initiatives
• Analyze KPIs for continuous improvement
• Support product financial forecasting and performance
Requirements:
• 4–6 years of relevant product management experience
• Expertise in home service sectors or subscription models
• Bachelor’s degree in a ...