Working closely with the Solutions Architect and Customer Success Manager, your responsibilities will be: 1. Establish the product/service strategy & roadmap and manage the product/service through its lifecycle: Work with a variety of stakeholders, partners, and vendors to identify opportunities to improve products/services, implementation methodologies, and business processes. Assess product/service against industry competitors, and consider innovations implemented elsewhere.

Conduct user surveys, and convene product/service user groups to collect, analyze, and prioritize potential enhancements; and Develop and maintain product/service roadmaps identifying enhancements, supporting analysis, and implementation timelines, and work with internal and external teams to comply with roadmap. Participate in the development and execution of product business development and communication plans 2. Manage day-to-day business operations for the designated product(s) and/or services(s): Lea...