Overview

Our team owns and builds experiences that create trust and value for customers, selling partners, and shippers. We seek to achieve Zero Defects and Zero Cost of Returns at scale. We constantly create long-term value, working with multiple teams to identify and remove defects that cause returns, improving the return experience, and managing the lifecycle of returned and damaged products. In this role, you will focus on improving supply chain experience in Brazil by ensuring that new launches and existing features have the technical and operational support required across a variety of internal and external systems. You will contribute to and drive programs that will offer new and delightful experiences to customers and stakeholders.

Key responsibilities focus on product leadership, program management, scalable processes, and cross-functional collaboration to improve customer experience and operational efficiency.

Responsibilities

• Ow...