Overview

We’re looking for an experienced Digital Product Owner to lead the development of “My Account” and loyalty features across web and app channels for a major UK transport hub. You’ll work with three development teams and suppliers, driving improvements in user experience and supporting large‑scale transformation projects.

Key responsibilities:

• Own and prioritise product backlogs for 'My Account' and loyalty features
• Coordinate delivery across multiple channels and suppliers
• Use data and insights to drive product enhancements
• Collaborate with stakeholders across the business

About you:

• Product Owner experience in B2C environments
• Experience with 'My Account' section of a website or loyalty programme
• Comfortable with multi‑channel delivery and complex stakeholder landscapes
• CRM or loyalty background is a plus; highly technical web experience not essen...