Position Overview

As Senior Manager, Business Digital Enablement CRM Solutions, you will contribute to the oversight and strategic design of CRM primary product capabilities in IB Retail & Digital Banking, to drive client experience and to build primacy across the target IB Retail Segments while ensuring the business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Responsibilities

• Oversee and strategically design CRM primary product capabilities in IB Retail & Digital Banking to drive client experience and build primacy across target IB Retail Segments.
• Serve as Senior Product Manager managing the definition, design, implementation, and operational integrity of the enterprise‑wide IB Retail Business Digital Enablement roadmap for areas such as Customer Relationship Management (CRM) technology (iCRM, Sales Platform, Salesforce) and campaign/portfolio m...