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Product Specialist

🏒
CareerWise Recruitment
πŸ“ Cork, Ireland
πŸ“
Location Cork
πŸ“…
Posted June 07, 2026
πŸš—
Commute Local Area
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Job Description

Job Description

Product Specialist required for SaaS client based in Shannon, Co. Clare

Responsibilities


  • Providing first-line, technical support to club administrators through our helpdesk, phone, email and messaging services.Β 
  • Use full understanding of the platform to resolve complex issues across our product range. This may include collaborating with the development team to diagnose and resolve issues.
  • Assist in the deployment, testing and management of software updates.Β 
  • Objectively communicate customers’ needs to the product team and help shape our product roadmap.
  • Contribute to the overall success of our customers, including onboarding, training, configuration, product adoption, retention and growth.Β 
  • Provide backup for our sales team regarding webinars/demos for potential customers

  • Requirements:


  • Experience as a coach/player/parent in club
  • Experience usin...
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    πŸ“ Location Details

    πŸŒ†
    City
    Cork
    πŸ—ΊοΈ
    Country
    Ireland
    πŸš—
    Commute
    Local Area

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