General Purpose of Job
The Product Specialist will be responsible for implementation and support of software platforms as well as guide their development. This position will report to a Product Manager. Organizational and communication skills are essential to success in this role, which will coordinate frequently with other teams at Quad and interact with Quad’s customers regularly.
Key Responsibilities
Implementing software platforms with customers, including training users
Supporting platforms after implementation
Collecting and analyzing feedback from customers and other team members to shape roadmap and features
Working with developers to ensure that deadlines are met and quality is excellent
Assisting with the discovery process at customers
Providing documentation for software platforms
Coordinating with other Quad teams who serve the same customers
Job Requirements
Education: Bachelor’s degree or equivalent experience
Experience: Mi...