Drive enterprise client success with MaintainX as a Professional Engagement Manager, ensuring a structured onboarding journey for customers. Your role will showcase your expertise in client management.
At MaintainX, the Engagement Manager acts as a strategic partner between sales and delivery teams, essential for the onboarding experience of enterprise clients. Ideal candidates have over 5 years in the SaaS or tech industries, displaying mastery in managing expectations and facilitating seamless communication throughout the implementation process. Your leadership will create predictable and positive onboarding experiences.
Key Responsibilities:
• Collaborate with sales during the presales phase
• Lead discovery sessions to uncover business needs
• Manage transitions from sales to implementation
• Facilitate effective communication throughout engagements
• Ensure customer journeys align with expectations
Requirements:
• 5+ years in consulting or client-facing ...