Professional Services Specialist - Dedicated Account
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Job Description
Job Description
Our Professional Services Specialist will serve as the dedicated, on-site technical expert for one of our most strategic enterprise accounts in the Greater Toronto Area. This critical role ensures the continuous operation, maintenance, and successful upgrade of the client's Video Security & Access Control (VS&A) infrastructure. The specialist must demonstrate advanced troubleshooting capabilities, exceptional customer satisfaction focus, and technical precision.
What will you get to do:
Perform on-site installation, configuration, and maintenance of Avigilon Unity Video, Avigilon Video Archiving (AVA) and Access Control environments following Motorola’s best practices.
Lead the planning and execution of large-scale system upgrades across this client’s sites, including licensing validation, firmware and software updates.
Provide technical expertise regarding all video and access control syst...