Join North York Women’s Shelter as a Programs and Services Supervisor and lead impactful client service initiatives. Your focus on trauma-informed practices will significantly elevate operational efficiency.
This full-time supervisor role involves close collaboration with the Executive Director and Programs and Services Manager, emphasizing the delivery of essential services for women, trans, and non-binary individuals needing support. You will enhance team performance and promote a safe, inclusive workplace.
Key Responsibilities:
• Supervise staff to promote trauma-informed service practices
• Develop staff schedules tailored to operational demands
• Provide seamless oversight during shift transitions
• Coach team members on crisis intervention techniques
• Ensure adherence to Health and Safety compliance protocols
Requirements:
• Post-secondary education in Social Work or related area
• At least 2 years of leadership experience in residential settings