Overview

Role Purpose

The role is to manage delivery of a project, driving operations and delivery governance, ensuring the right talent supply chain to optimise customer satisfaction and cost of delivery.

Responsibilities

• Delivery Management
  • Ensure seamless delivery of projects
  • Deploy optimum project delivery structure post transition/migration phase by evaluating budget, costs, risks and staffing requirements
  • Create quarterly project charter with well-defined weekly project trajectory as per project specifications and requirements, ensuring adherence to schedule, quality, efforts and costs
• Ensure 100% compliance to Project SLAs, information security protocols and other customer contractual obligations
• Monitor and address internal and external audit findings to avoid major non-compliance or deviations from the SLA
• Liaise between customer and internal technical del...