By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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QA and Complaints Analyst

The QA and Complaints Analyst will be responsible for the investigation and resolution of both Irish and UK based complaints, ensuring absolute compliance with all of the regulatory requirements.

The QA and Complaints Analyst will also be responsible for assistance with monitoring and documenting all agent quality across the Customer Service Team in support of the departmental quality goals and initiatives

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