The QA Delivery Professional is a senior, client-facing leader, accountable for end‑to‑end delivery of QA services within one or more key accounts. This role blends strong delivery management with a consulting mindset, ensuring high‑quality outcomes while also shaping account strategy, supporting growth, and representing Perficient as part of the client’s extended leadership team.

The QA Delivery Professional is a billable position and partners closely with service line and account leadership, project/program managers, QA Technology leaders, and SMEs (Automation, Performance, Mobile, Data/ETL, Accessibility, etc.) to orchestrate consistent, scalable, and innovative QA delivery across programs and platforms. They are responsible for service performance, client satisfaction, team health, and the continuous improvement of QA practices within the account.

AI knowledge

Key Responsibilities

Client Relationship Management & Consulting

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