DUTIES/ RESPONSIBILITIES Brand Standards & Customer Experience Oversee daily operations to ensure efficiency, quality, and consistency by implementing and monitoring standard operating procedures, food safety standards, and hygiene protocols.

Ensure brand consistency across all customer touchpoints and champion excellent customer service and guest satisfaction.

Monitor and respond to customer feedback and market trends.

Stakeholder Relations Liaise with head office and regional support teams and manage relationships with licensing, statutory and regulatory bodies.

Market Expansion Id...