Primary Duties

• Assure all plant quality systems and practices comply with IATF 16949 and meet customer requirements.
• Lead the development, implementation, and continuous improvement of quality control systems, procedures, and documentation.
• Oversee internal and external audits of production processes, equipment, and personnel to ensure adherence to quality standards.
• Address customer quality concerns by establishing containment, investigating complaints, identifying root causes, and implementing effective corrective actions.
• Facilitate problem-solving using formal tools such as 5-Why, Ishikawa Diagrams, and 5P; coach and mentor others in the organization on the effective use of these tools.
• Manage supplier quality, including raw glass and component performance.
• Provide leadership, training, development, and performance management for quality personnel.
• Manage ...