Duties

• Reporting to the General Manager, the Quality Manager will contribute to the implementation and monitoring of the company's quality management and continuous improvement activities.
• Provide technical support to internal and external customers and suppliers.
• Review and maintain the quality management system documentation, including all company processes and work instructions.
• Work closely with production personnel to perform various follow-ups or interventions and ensure compliance with customer specifications and requirements.
• Conduct internal audits of products, processes, and systems.
• Manage the internal and external non-conformance process.
• Lead problem-solving workshops.
• Review and maintain the production employee training system.
• Maintain statistics related to product quality monitoring and identify opportunities for improvement.