Overview

Internship – GTS (Global Technical Support) and Software (SW) development Internships will be working closely with GTS analysts and/or SW developers. Develop SW involving solutions for Customer environments or deployments, Mitel products or Test Automation tools or test scripts. Support GTS analysts and/or developers in their activities, including infrastructure, quality assurance and development support. Enthusiasm for learning/implementing new technologies is expected.

Responsibilities

• Provide technical support and/or develop high quality software and solutions based on acquired skills and technical guidance from experienced engineers.
• Contribute to reproduce Customer issues, provide solutions, coding tasks, design discussions, quality assurance, and code reviews.
• Contribute to documentation (technical design, implementation notes).
• Explore SW and/or Artificial Intelligence concepts to develop innovative products...