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Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and Product & Procedures manual. 
Lead management of facilities operations as well as delivery and change management of facilities related changes. 
Liaise with Facilities to support leasehold improvements, lease renewals and planned moves. 
Perform reception duties including answering the telephone, greeting clients, managing incoming & outgoing mail & courier and booking client appointments.
Complete regional reporting requests & data analysis.
Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI.
Coordinate and execute on a variety of regional initiat...