Front Desk Executive – Visit Health Clinic

Job Summary

Visit Health Clinic is looking for a professional, empathetic, and customer-focused Front Desk Executive to manage the clinic's front office operations. The ideal candidate will be the first point of contact for patients, ensuring a seamless patient experience through efficient appointment management, patient registration, billing, and coordination with clinical teams while maintaining the highest standards of confidentiality and service excellence.

Key Responsibilities

• Welcome patients and visitors with a warm and professional approach, ensuring a positive first impression.
• Answer incoming calls, respond to patient inquiries, and escalate urgent medical concerns as per clinic protocols.
• Manage doctors' appointment calendars by scheduling, rescheduling, and cancelling appointments through the clinic management system.