Link-Worldwide seeks an IT Support Engineer in Valle de Chalco Solidaridad, Mexico. This full-time role requires strong skills in Windows11 setups, Autodesk software installation, and Microsoft365 support. The ideal candidate will provide end-user support and manage incidents both remotely and onsite, ensuring seamless collaboration with regional teams and vendors.

The position demands bilingual proficiency in English and Spanish, a commitment to service, and the ability to coordinate local services while being open to travel primarily within the US for company requirements.