Lead, coach, and develop a team of Store Managers with a strong focus on engagement, accountability, and succession planning

Recruit and retain high-performing leaders who are passionate about customer experience and team development

Conduct regular check-ins, performance reviews, and development planning

Model the behaviours and mindset expected of leaders across the region

Identify performance gaps and create clear, practical improvement plans with follow-through

Deliver regional sales targets and key performance metrics

Manage payroll and controllable expenses in line with budget expectations

Drive performance against KPIs such as units per transaction, average transaction value, and customer data capture

Use data and insight to prioritize actions that create the greatest impact

Operational Excellence & Brand Execution

Ensure consistent execution of merchandising, visual standards, and operatio...