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Regional Service Manager (West Coast)

US

8 days ago Requisition ID: 1263

The RegionalService Manager will manage and lead a team of TLD technicians and enforce all required processes to improve TLD support by being the first escalation point. They are also responsible for performing repairs on TLD equipment. They will oversee all service activity in an assigned region and manage the project assigned. The RegionalService Manager will report directly to the Customer Service Manager.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

(Other duties may be assigned)

• Troubleshoot and diagnose problems on TLD-manufactured units
• Manage the Service activity through internal tools
• Remotely supporting customers and technicians on complex repairs
• Schedu...