About the Role

Become part of a leading global travel platform and join an international team delivering support to customers around the world.

As a Customer Support Specialist (Croatian + English), you will assist users with bookings, reservations, and general inquiries, ensuring a seamless and positive customer experience.

Work Model

• Initial phase: 9 weeks of on-site training in Athens
• Remote based on performance 

Key Responsibilities

• Manage customer inquiries via phone, email, and chat
• Assist with bookings, cancellations, and reservation changes
• Handle payment-related questions and issues
• Communicate clearly and professionally in Croatian and English
• Deliver high levels of customer satisfaction

Requirements

• Croatian: Fluen...