Czech & English Customer Service Representative

Location: Fully Remote
Work Model: Remote from Portugal
Start Date: ASAP / Flexible
Languages: Czech (C1/C2) + English (B2+)

About the Company

Join a fast-growing international company supporting globally recognized brands across industries such as e-commerce, technology, telecommunications, travel, and digital services. Become part of a multicultural environment with excellent career growth opportunities and modern remote working conditions.

Your Responsibilities

• Deliver high-quality customer support via phone, email, and chat
• Assist customers with product information, account support, troubleshooting, and general inquiries
• Ensure a positive and professional customer experience at all times
• Accurately document customer interactions in internal systems
• Work closely with internal teams to resolve customer concerns efficiently