Location:

Remote (Portugal-based) | Training in Lisbon

Start Date:

7 May 2026

Schedule:

Monday to Friday, 08:00 – 17:00
Days Off: Saturday and Sunday

About the Role

We are looking for a Customer Service Representative to join an innovative Digital Wallet project. This role is perfect for Dutch-speaking candidates interested in fintech and digital solutions, offering the flexibility of remote work combined with a structured onboarding experience.

Key Responsibilities

• Provide customer support in Dutch and English via phone, email, and chat
• Assist users with inquiries related to digital wallet services and transactions
• Resolve issues efficiently while ensuring high customer satisfaction
• Maintain accurate records of interactions in internal systems...