Join Acterys as an Engagement Lead with the flexibility to work remotely across Canada or the USA. Oversee internal and partner-led implementations while enhancing customer health and project success.
This full-time role in Practice Management focuses on strengthening Acterys' delivery-partner ecosystem. As Engagement Lead, you will manage project governance, monitor implementation health, and ensure alignment throughout the entire lifecycle. Your expertise will help establish best practices, enabling both new and established partners, while addressing client needs proactively and effectively.
Key Responsibilities:
• Oversee project health and delivery milestones for multiple engagements
• Establish project governance and delivery standards across partners
• Develop PMO processes and playbooks for improved delivery quality
• Serve as primary accountability for customer health throughout implementations
• Collaborate with cross-functional teams for seamless implemen...