Join VC3 as a Remote IT Network Analyst, focusing on resolving complex technical issues and ensuring efficient network management. Your expertise in networking technologies will directly contribute to client success.
As a full-time IT Network Analyst, you will engage with municipalities across Canada and the US, applying your in-depth knowledge of routing, switching, and network security. This role requires you to manage service requests and maintain our high standards known as “The VC3 Way”, ensuring timely solutions for our clients.
Key Responsibilities:
• Troubleshoot network connectivity and performance issues
• Respond to service requests and incidents promptly
• Configure firewalls, switches, and access points
• Document troubleshooting efforts and client communications
• Participate in team meetings and training sessions
Requirements:
• 8+ years of technical experience in networking
• Proficiency in routing/switching and VPN technologies
• Minimu...