Join our remote team as a Union Benefits Support Representative, where your passion for helping others meets the opportunity to work flexibly. Support clients in navigating their benefits with clarity.
For over 60 years, our union-label company has specialized in providing supplemental benefits. We seek individuals focused on customer service to assist members in understanding their benefits and guide them through enrollment processes, ensuring they have the necessary support.
Key Responsibilities:
• Answer inbound and outbound client calls efficiently
• Conduct virtual meetings to explain benefit details
• Assist clients with their applications
• Provide clear guidance on available coverage options
• Keep detailed records of client interactions and needs
Requirements:
• Strong communication and interpersonal skills
• Positive attitude and professionalism
• Customer service or sales experience beneficial
• Basic computer proficiency for remote work