Important: This is an on-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. We do not cover relocation expenses. A minimum B2 level of English is required for this position. WhatsApp will be the only method for follow-up.

• Receive and process First Notice of Loss (FNOL) claims
• Verify policy information accurately
• Collect and document claim details in the client’s claims management system
• Initiate the claims process and provide confirmation to customers
• Handle inbound calls to answer inquiries and give status updates on open claims

• English proficiency at B2 level or higher
• A professionally structured CV in English
• Proficient computer skills (Microsoft Word, Excel, and Outlook)
• Strong interpersonal and verbal communication skills with a focus on quali...