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Reservation Support Executive
MyTravaly Worldwide Travel Technology Pvt Ltd
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Startup Park, total mall, Adjustcent to Madivala Police stations, Bangalore South, India
Location
Startup Park, total mall, Adjustcent to Madivala Police stations, Bangalore South
Posted
June 30, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Summary We are looking for a detail-oriented and customer-focused Reservation Support Executive to manage booking-related queries, assist travelers and hotel partners, and ensure smooth reservation operations. The role requires excellent communication skills, problem-solving ability, and the capability to coordinate between customers, hotels, and internal teams to deliver a seamless booking experience. Key Responsibilities Reservation Management Handle customer and hotel partner queries related to reservations, modifications, cancellations, refunds, and booking confirmations. Assist travelers with booking-related issues through email, chat, phone, and other communication channels. Verify booking details, room availability, rates, policies, and special requests. Coordinate with hotels for reservation updates, availability confirmation, and service-related concerns. Ensure accurate processing of booking changes and amendments. Customer & Partner Support Provide timely and professiona...