Elevate customer and employee experiences as the Retail Operations Assistant Manager with Belron Canada. Drive excellence, coaching, and collaboration in a supportive environment across multiple service centers.
In this pivotal role at Belron Canada, you will lead daily operations while championing a customer-first culture. With a strong focus on performance and team coaching, you will develop a high-performing team and enhance customer satisfaction through effective service strategies. This position requires experience in leadership and a passion for service excellence.
Key Responsibilities:
• Deliver exceptional customer experiences in the Service Centre
• Coach the team on value-based selling techniques
• Build a customer-first culture internally and externally
• Drive local marketing initiatives to boost brand engagement
• Ensure adherence to safety and operational standards
Requirements:
• 1+ years in a leadership role
• Proven track record in sales a...