Transform customer interactions as the Retail Operations Service Centre Manager at Speedy Glass. Lead your team to deliver exceptional service and drive sales results.
At Speedy Glass, a brand of Belron Canada, you will become the essential leader for customer-facing operations. Your passion for people and sales will empower your team to excel in delivering high-quality experiences. With over three years of experience in leadership, ensure that your centre operates efficiently and achieves set business objectives.
Key Responsibilities:
• Be the primary representative for customer service excellence
• Identify sales opportunities and coach the team
• Build a strong culture focused on customer satisfaction
• Supervise daily operations and resource management
• Track KPIs for operational improvement
Requirements:
• Minimum of 3 years in a managerial role
• Proven track record in sales growth
• Strong ability to motivate and communicate
• Adaptability in...