Elevate customer experiences as a Retail Operations Supervisor at Staples Canada. Drive sales and operational excellence while leading a high-performing team with exceptional service.
In this key supervisory role, you will guide associates and focus on continuous improvement. Your responsibilities will include managing customer engagement, overseeing merchandising standards, and maintaining operational excellence on the sales floor. You will foster an environment for training and development, ensuring the team meets performance targets and promotes effective communication.
Key Responsibilities:
• Model and coach effective customer engagement strategies
• Oversee inventory and merchandising standards for optimal presentation
• Support training and development initiatives for associates
• Facilitate clear communication and lead team meetings
• Ensure compliance with health and safety policies
Requirements:
• 3+ years of retail customer service experience
• 1...