Drive client engagement at Rexall as a Pharmacy Client Engagement Representative in a hybrid role. Connect with pharmacy clients and caregivers, delivering exceptional support for corporate health initiatives.
This role reports directly to the Manager of Pharmacy Patient Contact Centre. You will be responsible for executing client engagement programs and achieving key targets while ensuring accurate record-keeping and communication. Your ability to represent Rexall with professionalism will cultivate strong relationships with clients and internal teams.
Key Responsibilities:
• Implement client engagement programs effectively
• Track client interactions and maintain accuracy
• Communicate program results to store teams promptly
• Adhere to health information regulations
• Meet performance standards for customer satisfaction
Requirements:
• 1-2 years of Nexxsys or related system experience
• Required Pharmacy Assistant/Technician background
• Proven skill...