Elevate guest experiences as a Rooms Division Manager at Basecamp in Revelstoke, BC. Oversee operations, manage teams, and uphold service excellence in a beautiful mountain setting.
Join Basecamp, a boutique hotel chain committed to delivering exceptional guest service in Revelstoke. As a Rooms Division Manager, you will work closely with the Regional General Manager to ensure operational efficiency, high standards of service, and cleanliness. This full-time role requires overseeing the Housekeeping and Guest Services teams while implementing SOPs that align with our brand’s vision.
Key Responsibilities:
• Recruit and onboard talented team members
• Conduct staff training that enhances service quality
• Monitor cleanliness and service standards consistently
• Analyze guest feedback to improve experiences
• Oversee daily operations aligning them with occupancy targets
Requirements:
• 1+ years in hospitality leadership
• Knowledge of guest service and housek...