Company Description

As a Royal Service Agent, you will be the primary point of contact for all guest requests and inquiries via telephone. You will deliver exceptional, personalized service while efficiently coordinating guest needs with various departments. Your role is key in creating seamless and memorable experiences, ensuring every interaction reflects the luxury and service excellence of the hotel.

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $33.00 per hour
• Complimentary work meals through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participa...