About the job RQ09146 - UX Designer - Senior Description

The ideal candidate will bring to the team the following:

Service Design tools and tactics (critical), specifically have the proven ability to plan, lead and facilitate Value Stream Mapping (VSM) and service blueprinting activities

Facilitation and influence capable of liaising effectively across different groups with competing priorities

In‑person collaborator should be able to get into the office/meet stakeholders for in‑person workshops, research and interviews where necessary.

Data‑driven ability to get and use data to justify design decisions

User‑centric design champion, agile mindset, aims for strategic alignment with program/program area/ministry, good oral and written communication, leadership/mentoring capabilities to help other teams buy‑into/participate in service design

Nice to have:

Lean certification (green/black) would be beneficial

E...