Ministry of Public and Business Service Delivery and Procurement Government Services Integration Cluster 222 Jarvis St, Toronto Start Date: End Date: Requisition Closing Date: , 12:00 p.m.

Must Haves

10+ years of experience in software development and delivery track record in a range of technical roles

Ideally 5 yrs of experience in AWS cloud using AWS Services and tools, including Lambda, AWS Connect, API Gateway, Amazon Lex, AWS CLI, Kinesis, S3, KMS, Glue, DynamoDB, RDS, Amplify, and other core AWS services.

Creation, management, and maintenance of AWS & related cloud-based production system

Deployment and automation of packages for cloud-based system

Experience in design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis

Knowledge of IVR and W...