Enhance client interactions as a Sales and Customer Service Specialist at Reliable Logistics. Drive customer support, manage accounts, and facilitate sales processes seamlessly.
As a central part of the customer service team, you will report to the Customer Service Manager. This role emphasizes relationship-building skills, customer inquiries management, and onboarding processes. You'll play a key role in documenting procedures and supporting contract negotiations.
Key Responsibilities:
• Provide customer service and troubleshoot sales inquiries
• Manage and organize customer accounts efficiently
• Assist in the onboarding of new and at-risk customers
• Compile and prepare sales reports for management
• Organize client meetings and administrative tasks
Requirements:
• Bachelor’s degree in sales, logistics, or marketing advantageous
• 2+ years of logistics sales experience required
• Strong proficiency in Microsoft Office and CRM applications
• Capabl...