Job Description

Join our team as a Sales Service Representative where you will deliver exceptional customer service, engage in in‑store print production, and contribute to sales and margin goals. You will work closely with store leaders and provide knowledgeable product recommendations.

Responsibilities

• Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
• Contribute to the success of the print and customer service areas by using the selling model, learning our products and services, and offering informed recommendations.
• Collaborate with store leaders to set and achieve sales and margin goals.
• Perform in‑store print production and manage intake or pick‑up of customer orders.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Ensure machines are fu...