About Spence

Spence is a Canadian‑founded company that has been operating since 1978 in Vancouver, BC. We create unforgettable experiences for our customers by taking them through the Spence Experience. Job Overview

As a Diamond Consultant, you lead our customers through our unique Spence Experience. You will be a product expert who builds trusted relationships while guiding clients to the perfect diamond or jewelry selection. Report to the Store Director. Full‑time, weekday, weekend, and evening rotating schedule. Key Responsibilities

Guide clients through the Spence Experience, delivering our diamond presentation and educating and empowering customers. Offer tailored solution proposals and manage the sales process from consultation to closing. Maintain rigorous sales activities to sharpen skills, achieve targets, and drive performance. Build lasting client relationships through follow‑up via in‑store, phone, or email to nurture a book of business. Serve as ...