We are looking for a proactive and results-driven Student Success Manager (SSM) to join our friendly team and ensure students get the most out of their practical journey. Your mission? Guide students through their first steps with financial markets on demo and real accounts, increase engagement, support them in their practical sessions and more.
If you’re passionate about financial markets and sales, and you love working with people while being driven by results, this is the perfect role for you!
About the Role
Contact new leads and students via calls, messaging apps, email, and other channels
Demonstrate strong knowledge of company and partner products/services
Guide users through account opening and deposit processes on trading platforms
Educate on benefits of real vs. demo accounts to drive conversions
Build trust and motivate students to become active traders
Follow communication standards and approved sales scripts
Accurately manage and update d...