Become a key player as a Sales Order Support Specialist. Focus on customer satisfaction while assisting sales efforts and managing inquiries in a hybrid work setting.
As a customer-facing professional, you will address a diverse range of customer needs from pricing to after-sales support. Your role will include processing orders, managing calls, and maintaining effective communication through our CRM. Cooperation with sales representatives to ensure smooth service will be crucial.
Key Responsibilities:
• Handle customer inquiries and call management
• Provide comprehensive product information
• Update and maintain CRM data for accuracy
• Process orders and returns efficiently
• Support sales representatives in client interactions
Requirements:
• Basic knowledge of hardware and software applications
• Proficiency in Microsoft Office suite essential
• Excellent communication skills, both verbal and written
• 1 to 3 years call center/customer service ex...