RUI, a BPO specializing in outsourced customer support management since 1996, brings together technology and talent to enhance customer engagement and brand loyalty for our partners. We have decades of experience across various industries, and pride ourselves on delivering effective strategies and technology to our clients. RUI is seeking a versatile and detail-oriented individual to join our team as a Sales Supervisor. In this role, you will lead a team of Sales Representatives. Our representatives are responsible for contacting existing and new customers regarding upgrades to their Internet services. Armed with superior product knowledge and a passion for customer satisfaction, your team will provide solutions to customer needs in a fast-paced and energetic environment.
**Responsibilities**:
- Lead and motivate a team of sales representatives to achieve targets related to upgrades, offer promotions, retaining or regaining customers.
- Monitor calls for quality assurance and ...