As a key link between customers, sales teams, and internal departments, you will play a crucial role in delivering an outstanding customer experience.

Your responsibilities will include:

• Managing order processing from entry to invoicing, ensuring both administrative and commercial accuracy


• Monitoring execution conditions and ensuring on-time delivery


• Acting as a main point of contact for customers across all communication channels


• Handling outbound calls, follow-ups, and reminders


• Actively contributing to customer development and retention within a long-term partnership approach

You will also support the company's digital transformation and ensure coordination with international teams.

• Fluent in Dutch and French


• Good command of English is a plus


• 3 to 5 years of experience in a similar role, ideally in a B2B environment


• Strong or...