The Sales Support collaborates closely with SoftwareOne's Local Sales Teams. This involvement encompasses the entire process lifecycle, including tasks such as running customer data, handling price inquiries, leading all aspects of renewals, and ensuring the seamless processing of orders. The Sales Support role significantly enhances customer relationships and optimizes operational efficiency throughout these processes.
What does a day-to-day look like in this role.
Provide outstanding customer service to ensure customer satisfaction and maintain good relationships.
Research all relevant information required to complete tasks.
What’s new in the role?
Ensure order processing
Interaction and efficient communication between sales, order requestors, finance, and procurement in case of needed information to release the order
Expected to maintain high levels of quality throughout the process
Key responsibilities:
Ticket management
Quote review
Orde...