Salesforce Support & Enablement Consultant (Vancouver)
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Summary
Manulife Wealth is seeking a Salesforce Support & Enablement Consultant to join the Field Technology Services team supporting our Salesforce Financial Services Cloud offering within advisor practices. In this role, you will partner directly with Manulife Wealth advisors and provide remote support to guide them through the adoption of our enterprise platform, ensuring seamless implementation and optimal utilization. You will also act as a conduit to our Continuous Delivery Organization, communicating advisor needs, challenges, and feedback to align platform capabilities with the unique needs of financial advisors and wealth management operations.
Position Responsibilities
- Provide expert guidance and dayβtoβday virtual support to advisors using Salesforce Financial Services Cloud (howβto support, best practices, workflow coaching, and troubleshooting).
- Design, deliver, and continuously improve enablement (quick reference guides, wa...