Take on a critical role as a Salesforce Technical Lead, supporting enterprise CRM systems and application troubleshooting. This position demands strong analytical skills and the ability to effectively resolve technical issues.
In this role, you will guide technical analysis to align functional requirements with our established best practices. Your expertise will be vital in managing problem tickets, implementing fixes, and enhancing software performance across the organization. Your leadership will also extend to mentoring junior team members in resolving application issues.
Key Responsibilities:
• Troubleshoot applications for various internal customers
• Map functional requirements to technical specifications
• Field and prioritize incoming problem tickets
• Communicate issues to key stakeholders effectively
• Document problem-solving processes and ensure resolutions
Requirements:
• Experience with Salesforce CRM support
• Knowledge of various Salesforce...