What You Will Be Doing

Amer Sports Latin America is seeking an ambitious SAP Supply Chain Consultant. In your role and as a member of a team of professionals you will have the opportunity to not only address a wide range of global SAP support requirements, but also to influence the definition of processes and company standards in this area. The main goal of this position is to own the support activities and manage them independently or in cooperation with the Global SAP Team.

Hybrid, Mexico City

Responsibilities

• Managing SAP incidents of 2nd or 3rd Level Support as per OLAs and SLAs defined.
• Active participation in resolution of Major Incidents.
• Definition and coordination of support processes in SAP area.
• Constant communication with Business users and IT team members.
• Training of Business Key Users.
• Maintenance and enhancement of existing processes, implementing system changes, configurat...